We are committed to meeting customer expectations of performance, quality, price, delivery and satisfying all applicable requirements.

• We aim to fully understand our customers’ requirements and provide products and service to meet those needs.

• We promote innovation and continually review advances in technology, which can lead to improvement of our products.

• We encourage the development of staff through skills training.

• Our Quality System provides the framework to control and monitor our activities and to continually improve our systems, products and services to customers. The Quality Management System will be maintained to meet the requirements for accreditation to ISO9001 and the Microgeneration Certification Scheme.

• During Management Review meetings, we will set, document and review our Quality Objectives